I couldn’t be happier with the service I receive at RHB. They always make themselves available to me same day whenever I have any questions, issues, or concerns that need to be addressed. I am made to feel like my business is important to them, and RHB really does care about me and my family. I went to RHB upon the notion to just shop around my car insurance policy to see if I could be saving any money. Amy Potter took one look at the policy I had and laughed and she asked me if I had my children in the car. She told me that my policy was basically crap with just the state minimum requirements for coverage. I asked her if she could increase my minimum coverage to something reasonable for a family with two kids and house and still save me some money per month. She told me that she was certain of it so I trusted her to work the numbers. She came back to me with an excellent car insurance policy offered by Northern Neck Insurance Company that had ten times the coverage I originally had. She added my homeowners insurance through Northern Neck as well and a one million dollar umbrella policy to the quote. I ended up saving $80 a month on my car insurance, $400 a year on my homeowners insurance, and got better coverage all around on my vehicles, house, and everything else in general. Like I said to begin with I couldn’t be happier with RHB, and I truly do recommend them to anyone who asks me who I have my insurance with.
From the first time I called to get a quote on health insurance and still today, Sharon Samuel provides outstanding friendly customer service. She is very knowledgeable and takes the time to answer all my questions and to make sure my policy fits my needs and budget. I am very pleased to have Sharon as my insurance agent.
Recently and unfortunately I needed to file a claim. Upon initial contact to RHB I knew I had made the right choice for my insurance needs. Kristin handled the agency side with professionalism and concern and I was immediately contacted by Donegal. An adjuster was quickly dispatched to estimate the damages and was followed up by Donegal Claims Representative providing all the information necessary to settle the claim. The entire claims process was very efficient and I would highly recommend RHB for your insurance needs.
I was recommended to RHB by a co-worker / friend of mine and she asked me to contact Kristin and she was able to work out a great auto and rental insurance for me which was affordable and easy to set up. I was so happy that I even got my life insurance through Sharon Samuel as well. So for a great insurance company and staff I would highly recommend RHB insurance for auto-home and life.
We wanted to thank you for your efforts on our behalf. It makes all the difference when one can put their full trust in someone and be certain the job will be done thoroughly and professionally.